Training & Workshops

Open and equal communication among Deaf, hard of hearing and hearing individuals

Training & Workshops

DHCC offers on-site Training & Workshops that cover a variety of sensitivity topics and CEUs related to open and equal communication among Deaf, hard of hearing and hearing individuals. DHCC will work with your schedule to make the trainings available to your staff. Our standard presentation is 2 hours; however DHCC can adapt to meet your needs. Our goal is to educate (not to create a scheduling headache) so you can provide better services to your Deaf and hard of hearing customers, patients, and coworkers. In addition, our trainings are frequently used to meet an organization’s continuing education requirements for their employees.

Who can benefit from this?

Businesses, social service agencies, government departments, educational institutions, hospitals, and organizations of all types will find these trainings beneficial. Those who may benefit the most include organizations that have Deaf or hard of hearing employees, or those who provide services to Deaf or hard of hearing consumers.

Knowledgeable DHCC presenters with first-hand experience will cover topics such as:

  • Laws relevant to communication access for individuals with a hearing loss
  • Common challenges, impacts, and characteristics of hearing loss
  • Linguistic and cultural diversity among Deaf, hard of hearing, and hearing populations
  • Strategies for effective communication
  • How and when to request access services such as a sign language interpreter, real-time captioning services (CART) and/or other devices, and how to use them effectively
  • Information on additional DHCC services, such as sign language interpreters and CART, that assist organizations with ADA (Americans with Disabilities Act) compliance

CEUs/Trainings for Interpreters

We also do provide CEUs / Trainings for Interpreters. Please visit this page to learn more.

Type of Training and Workshops

DHCC coordinates workshops for different purposes and different target groups, including Deaf and hard of hearing people, hearing people, and interpreters. DHCC’s workshops may last two hours or two days. We can design workshops to meet your needs. Please contact us at 610-604-0450 or email to learn more.

Deaf and/or hard of hearing people

Self-advocacy, How to Use an Interpreter, Rights to Communication Access

Hearing people

Deaf Culture Sensitivity Training, Impact of Hearing Loss, Communication Strategies, How to Use an Interpreter


Deaf/Hearing Teams, Legal Interpreter Training

Upcoming Training or Workshops

First Annual Deaf Tax Day

Deaf, DeafBlind, and Hard-of-Hearing Southeast PA residents are invited to come to the first Annual Deaf Tax Day! File your taxes with the help of AARP professional tax filers and

Learn More »